Privacy policy

1What we collect

When you request a quote through the form, we collect only what you enter yourself:

• The service you need and your shipment details: description of goods, port of arrival, expected date and delivery destination.
• Your name or company name.
• Your mobile number and email address.

This website does not use cookies for tracking or advertising.

2How we use it

We use your data only to contact you about your request, prepare your quote and provide the service you ask for. We do not sell your data or share it for marketing.

3Legal basis

We process your data based on the consent you give when you submit the form. You can withdraw it at any time.

4Sharing

We use technical service providers to run the website and receive requests — website hosting, Google Sheets to store requests, and email and WhatsApp alert services. They process the data on our behalf and only for this purpose, and their servers may be outside the Kingdom.

If you contact us on WhatsApp, your use of it is also subject to WhatsApp’s own privacy policy.

5How long we keep it

We keep your request details for as long as needed to handle and follow up on it, then delete them unless a regulation requires us to keep them longer.

6Your rights

Under the law, you have the right to:

• Know what data we hold about you and get a copy of it.
• Ask us to correct or update your data.
• Ask us to delete your data when it is no longer needed.
• Withdraw your consent at any time.

7Protecting your data

We take appropriate technical and organisational measures to protect your data, including sending it over an encrypted connection (HTTPS) and limiting access to the people who need it to serve you.

8Third-party content

The website loads fonts from Google Fonts and photos from Unsplash, so your browser connects to their servers to download them.

9Changes to this policy

We may update this policy from time to time and will publish the updated version on this page with its last-updated date.