A container ship under port cranes

Customs clearance from documents to release

We handle the clearance of your imported goods from receiving your documents to release — with a team that works inside the port and follows your file in person.

Customs Clearance

Send us your shipment documents, and we handle the rest until it is released.

We submit your documents to the authorities. When the shipment arrives in the Kingdom, we help you obtain the customs declaration and our team follows up your file with Customs step by step until it is released — and we keep you informed until it leaves.

Customs Clearance

What we handle

  • Receiving documents

    We receive your commercial invoice, bill of lading, certificate of origin and packing list to start the clearance process.

  • Customs declaration

    We help you obtain the customs declaration once the shipment arrives, and follow it until it is approved.

  • Tariff code

    We submit your documents to the authorities and follow up until they assign the tariff code for your goods.

  • Follow-up with Customs

    Our team follows up your transactions with the Customs authority until they are completed.

  • Release & exit

    We complete release formalities and arrange your shipment’s exit from the port.

  • Onward transport

    If you wish, our fleet takes your shipment straight to your site.

Documents usually needed for import

Requirements vary by type of goods — we will confirm the exact list for your shipment.

  • Commercial invoice
  • Bill of lading
  • Certificate of origin
  • Packing list
  • Importer’s commercial registration
  • Conformity certificates for regulated products

How it works

Four steps from the port to your door

  1. 1

    Send your shipment details

    Tell us the goods, arrival date and delivery destination — through the form or on WhatsApp.

  2. 2

    We receive the documents

    We receive your shipment documents and help you obtain the customs declaration once it arrives.

  3. 3

    We follow it at the port

    Our team follows up your file with Customs until your cargo is released and leaves the port.

  4. 4

    We deliver to your site

    Our fleet takes it to your site anywhere in the Kingdom — or stores it until you need it.

Customs Clearance

Frequently asked questions

Which ports do you clear shipments at?

We clear imported sea shipments at the ports of Jeddah, Dammam and Rabigh, and can then deliver them with our own fleet anywhere in the Kingdom.

Do you handle air freight or exports?

No — our services cover imported sea shipments only.

How long does customs clearance take?

It depends on the type of goods, how complete the documents are and the inspection requirements of the authorities — and we keep you updated at every stage.

Can I send the documents before the shipment arrives?

Yes. Sending the documents early gets your file ready, so we can start on the customs declaration as soon as the shipment arrives.

Do you transport the shipment after release?

Yes. Our own transport division moves your shipment from the port to your site anywhere in the Kingdom.

How do I get a quote?

Send your shipment details through the form on this page or on WhatsApp, and our team will get back to you with a quote.

Request a quote

Tell us about your shipment

Fill in the form and our team will contact you to confirm the details and send a quote.

1Service required
2Shipment details
3Your contact details

Our services

Other services

Transport

We move your containers and every kind of cargo from the port to your warehouse in regions across the Kingdom, with our own fleet.

  • Container haulage straight from the port
  • Delivery across the Kingdom
  • Delivery scheduled with your site
  • One provider from release to delivery
Service details

Container Storage

A fully equipped container storage yard that holds your containers after release until you are ready to receive them.

  • Fully equipped storage yard
  • Flexible collection when you’re ready
  • Delivery on request
  • Fully coordinated with clearance & transport
Service details
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